Shipping policy
Shipping Policy
At NYL Perfumes, we are committed to delivering your order as quickly and safely as possible.
Processing Time
Orders are typically processed within 24–48 hours after order confirmation.
Delivery Time
Estimated delivery times are:
- Cairo & Giza: 1- 2 business days
- Other Governorates: 2 - 3 business days
Delivery times may vary during holidays, promotional periods, weather conditions, or circumstances beyond our control.
Shipping Confirmation
Our team may contact you to confirm your order before shipment. Failure to respond may result in order cancellation.
Incorrect Information
Customers are responsible for providing accurate shipping information. NYL Perfumes is not responsible for delays or failed deliveries resulting from incorrect addresses or contact details.
Failed Deliveries & Refused Orders
If a customer refuses an order without a valid reason or repeatedly fails to receive deliveries, NYL reserves the right to restrict future Cash on Delivery purchases.
Order Tracking
Once your order is shipped, you may receive shipping updates through the contact information provided during checkout.
Contact Us
For any shipping-related inquiries, please contact:
📱 +20 12 888 444 14